Tag: Process Improvement

• The Meter is a Map

  

  Photo by Tyler on Unsplash Author’s Note When I published The Token Tax three weeks ago, I expected the cost conversation around enterprise AI to keep growing. I did not expect it to accelerate this quickly. In the time since, the same pattern has surfaced across the industry in plain view: companies exhausting an entire…

  Dom

  May 31, 2026

  Architecture & Reliability, Artificial Intelligence

  AI, AI adoption, AI Agents, AI Costs, AI governance, AI infrastructure, AI Strategy, Automation, Business Process Management, Claude Code, copilot, Deterministic Systems, enterprise AI, Enterprise Architecture, GitHub Copilot, Goodhart’s Law, Microsoft, Model Routing, Operational Telemetry, Organizational Ambiguity, Power Platform, Process Design, Process Improvement, SaaS, Self-Hosted AI, technical debt, Token Costs, Tokenmaxxing, Usage-Based Billing, Vendor Dependency, workflow automation

• The Convenience Trap: Why Borrowed Solutions Build Fragile Companies

  

  Author’s Note Every time I teach someone to automate a daily task — or pitch a simple tool that quietly saves an hour a week — the same question always comes up: “Why should we spend hours or days building something that only saves minutes or hours?” I see the same question through a different…

  Dom

  June 28, 2025

  Artificial Intelligence, Automation, Management, Work Trends

  Automation, Business Continuity, Buy vs Build, Capability Building, Digital Transformation, Future of Work, Internal Talent Development, Knowledge management, operational excellence, Organizational Resilience, Process Improvement, SaaS Strategy, sustainable growth, Tech Debt, Vendor Management