• Cultivating Revenue

    Cultivating Revenue

    Photo by Max Chen on Unsplash Author’s Note: This week’s article deliberately steps a little outside the usual language of boardrooms, business schools, and technical architecture. The metaphor that follows comes instead from the fiction I read and the games I play. That is intentional. An idea’s origin tells us something about its context, but… Read more

  • The Implied Zero

    The Implied Zero

    Photo by Frank R on Unsplash Author’s Note: The opening example is a composite, paraphrased from several professional conversations over many years. Details have been generalized, and no specific organization, analysis, or business decision is being described. The concern examined here is the analytical pattern itself. ~Dom The conversation that removed it probably took about… Read more

  • Letters to Versailles

    Letters to Versailles

    Photo by Jessica Kantak Bailey on Unsplash There is something almost unfair about seeing Versailles for the first time. We arrive knowing how the story ends. We know about bread and debt, revolution and executions. We know the monarchy will fall, just as we know the palace will eventually become something closer to a monument… Read more

  • The Decision Inside the Delay

    The Decision Inside the Delay

    Photo by James Peacock on Unsplash Most of my recent writing has made some version of the same argument. Organizations repeatedly pay for things they declined to define once. An undocumented exception becomes maintenance work for everyone who inherits it. A policy outlives the conditions that made it correct because the rule was preserved and… Read more

  • Borrowed Simplicity

    Borrowed Simplicity

    Photo by Jonathan Phillips on Unsplash Somewhere in every mature platform there exists an object no one will delete. It could be a table, a view, a scheduled job, or a permission granted to a group that no longer matches any team on the org chart. It is probably not documented, and it is not… Read more

  • The Second Ledger

    The Second Ledger

    Photo by Mason on Unsplash One of the best programs I ever built had no defensible methodology. It was a recognition application developed for a sales and customer service team in a former role. Every manager received a monthly budget of points and the discretion to award them: for staying late, for covering someone else’s… Read more