• The Half-Life of Judgment

    The Half-Life of Judgment

    Photo by Nicolas Lafargue on Unsplash The morning the first iPhone 3G launched, the queue filled with a problem the queue had never seen. I was working in contact centers then, on the floor, hearing the beep of a new call arriving as soon as the previous one ended, watching the flood roll over us… Read more

  • Path B

    Path B

    Photo by Mert Kahveci on Unsplash A few weeks ago, I had the first genuine career conversation of my professional life. I told my director that I intended to keep developing toward the most senior individual contributor levels, and that I had been politely declining recruiter interest in director roles for some time. He didn’t… Read more

  • The Way Becomes the Obstacle

    The Way Becomes the Obstacle

    Photo by Matt Jones on Unsplash “The impediment to action advances action. What stands in the way becomes the way.” — Marcus Aurelius, Meditations, Book Five You have seen this quote. It hangs framed in offices, opens keynotes, and anchors one of the best-selling leadership books of the past decade. Marcus Aurelius wrote it nearly… Read more

  • Aligned to the Quarter

    Aligned to the Quarter

    Photo by Anne Nygård on Unsplash I build the instruments organizations use to watch themselves. Dashboards, databases, pipelines, semantic models, reports, and the row-level security rules that quietly decide who sees which version of the truth. The first thing that work teaches you is how easily a number stays green while the thing beneath it… Read more

  • Permission Is Infrastructure

    Permission Is Infrastructure

    Photo by Meriç Dağlı on Unsplash I’ve already written about the drive that died. A small SSD in a small server, gone in the clean, undramatic way that hardware sometimes goes: no boot drive detected, no logs, no debris. Three months of work returned to silence. I wrote at the time that the lesson was… Read more

  • The Meter is a Map

    The Meter is a Map

    Photo by Tyler on Unsplash Author’s Note When I published The Token Tax three weeks ago, I expected the cost conversation around enterprise AI to keep growing. I did not expect it to accelerate this quickly. In the time since, the same pattern has surfaced across the industry in plain view: companies exhausting an entire… Read more