Tag: continuous improvement

• The Second Ledger

  

  Photo by Mason on Unsplash One of the best programs I ever built had no defensible methodology. It was a recognition application developed for a sales and customer service team in a former role. Every manager received a monthly budget of points and the discretion to award them: for staying late, for covering someone else’s…

  Dom

  August 2, 2026

  Governance & Systems Design, Process Improvement, Uncategorized

  applicability, Business Strategy, compounding progress, continuous improvement, coordination cost, cumulative motion, decision models, delivery versus strategy, execution, long-term thinking, Management, operational efficiency, organizational alignment, organizational design, organizational drag, organizational learning, performance measurement, portfolio management, Process Improvement, Project Management, resource allocation, second ledger, strategic planning, systems thinking, technical debt

• Modular Minds: How Technical Thinking Makes Stronger Organizations

  

  Photo by Christina @ wocintechchat.com on Unsplash Author’s Note Over the past few weeks we’ve talked about the dollars saved by building in‑house—how skipping a custom web‑app quote, avoiding a six‑figure SaaS renewal, or shipping a Power BI fix in days instead of weeks pays real, measurable dividends. We’ve also discussed the value of recognizing the people doing…

  Dom

  July 4, 2025

  Business Communication, Leadership & Teamwork, Sharing Thoughts, Work Trends

  Analytics, Automation, Business, Business Strategy, capability debt, continuous improvement, in-house development, internal capability, knowledge retention, leadership mindset, lean principles, Modular Design, organizational culture, process optimization, Software Development, systems thinking, technology