Tag: operational resilience

• Borrowed Simplicity

  

  Photo by Jonathan Phillips on Unsplash Somewhere in every mature platform there exists an object no one will delete. It could be a table, a view, a scheduled job, or a permission granted to a group that no longer matches any team on the org chart. It is probably not documented, and it is not…

  Dom

  August 9, 2026

  Architecture & Reliability, Governance & Systems Design

  architecture principles, decision-making, documentation, Enterprise Architecture, exceptions, governance, institutional memory, maintainability, operational resilience, organizational design, precedent, Process Design, risk management, standards, systems thinking, technical debt

• Continuous Duty

  

  Photo by Liam Briese on Unsplash There were always people on the floor who weren’t on a call. If you walked the aisles at eleven in the morning on an ordinary Tuesday, you’d see it right away. A headset pushed down around someone’s neck. Someone typing up notes from the last interaction. Someone leaning back,…

  Dom

  July 26, 2026

  Governance & Systems Design, organizational design

  burnout, capacity planning, continuous duty, efficiency, Erlang C, human systems, invisible costs, Knowledge Work, Leadership, Management, operational resilience, organizational design, organizational psychology, peak performance, performance culture, productivity, queueing theory, reserve capacity, sustainable performance, systems thinking, utilization, workload management, workplace culture

• Aligned to the Quarter

  

  Photo by Anne Nygård on Unsplash I build the instruments organizations use to watch themselves. Dashboards, databases, pipelines, semantic models, reports, and the row-level security rules that quietly decide who sees which version of the truth. The first thing that work teaches you is how easily a number stays green while the thing beneath it…

  Dom

  June 21, 2026

  Artificial Intelligence, organizational design

  AI governance, Artificial Intelligence, Automation, Business, Business Ethics, business leadership, dashboard design, data strategy, Enterprise Architecture, extraction, Goodhart’s Law, life, measurement, metrics, operational resilience, organizational incentives, quarterly metrics, Responsible AI, shareholder value, stewardship, systems thinking, technology, value creation

• Field Manual for Architectural Reliability

  

  Photo by Vini Brasil on Unsplash Part I – The Role: Why Architecture Is Structurally Ambiguous The Architect as a Wildcard in the Org Deck Most organizations can explain themselves in titles. Analysts interpret. Engineers build. Operators run. Managers coordinate. Directors prioritize. Executives decide. The org chart becomes a familiar pattern, each role with defined…

  Dom

  February 15, 2026

  Architecture & Reliability, Governance & Systems Design

  architectural reliability, architecture practice, cross-functional leadership, dependency management, governance, incident response, infrastructure design, institutional knowledge, operating doctrine, operational resilience, reliability engineering, system design, systems architecture, technical stewardship