Tag: organizational culture
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Beyond Shareholder Value
Photo by Alexey Marchenko on Unsplash Re‑centering Fiduciary Duty on People, Planet, and Sustainable Profit Quick take: Companies that view fiduciary duty only through a shareholder‑value lens are leaving growth, trust, and resilience on the table. When leaders widen the aperture to include employees, customers, communities, and the environment, they unlock durable advantage and deliver…
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Modular Minds: How Technical Thinking Makes Stronger Organizations
Photo by Christina @ wocintechchat.com on Unsplash Author’s Note Over the past few weeks we’ve talked about the dollars saved by building in‑house—how skipping a custom web‑app quote, avoiding a six‑figure SaaS renewal, or shipping a Power BI fix in days instead of weeks pays real, measurable dividends. We’ve also discussed the value of recognizing the people doing…
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Clearing the Rubble: The Pre-Work of Real Culture
Dawn spills across the studio’s worn floorboards, dust motes drifting like slow sparks in the angled light. At the easel stands a painter—sleeves rolled, palette forgotten—taking stock of a canvas already heavy with other beginnings. Cracked pigments buckle in ridges; clots of color sit where inspiration once outran intention. He raises a palette knife and,…
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The Cost of Counting the Wrong Things
When the Numbers Lie Open the quarterly dashboard at almost any large company and you’ll see green lights everywhere: tickets closed ahead of schedule, calls answered in under thirty seconds, 120 percent of the sales target achieved. On paper it all looks beautiful—until you talk to the people who live behind the numbers. They describe broken…
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The Cult of Metrics: Measurement vs. Meaning
In the early days of my career, I joined a workforce management team that was absolutely fixated on operational metrics. We had beautifully designed dashboards, daily “scorecards,” and meticulous trend lines for everything from employee occupancy rates to how many minutes each person spent in an offline state. We tracked schedule adherence down to the second,…
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Undefined: The Role of Jargon in Team Communication
Picture this: You’re seated at a conference room table, the faint hum of a projector in the background as the team dives into a heated discussion about the upcoming quarter. The project manager leans in, adjusting their glasses, and says, “Let’s circle back on the KPIs to ensure we’re hitting our north star.” A few…
Abstract Foundations 