Tag: systems thinking
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The Cost of Ownership
Photo by nikko macaspac on Unsplash Author’s Note This piece may come across sharper than most. Perhaps that’s intentional—but the intent is not unkind. The goal here is not to condemn managers, critique peers, or cast blame on systems that evolved in the absence of reflection. Rather, it’s to illuminate a pattern that often remains invisible until it’s…
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Inside the Lines, Outside the Truth
Photo by Joyce Romero on Unsplash Author’s Note The opening story in this piece is fictional—but it’s not invented. It draws from publicly available reporting, court documents, and personal accounts related to the Purdue Pharma case and the wider opioid crisis. The names, moments, and characters have been fictionalized, but the architecture of the story—how…
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Bridges, Not Walls: The Strategic Value of Operational Transparency
Photo by Denis Panfilov on Unsplash Title note: This piece is about organizational transparency and cross‑functional translation. The title comes from an internal tool I built (“Bridges, Not Barriers”), not from any current political event or protest. Lighting the Valley—How Transparency Built a Revolution The first lightbulb flickered to life in a Tennessee farmhouse in…
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Modular Minds: How Technical Thinking Makes Stronger Organizations
Photo by Christina @ wocintechchat.com on Unsplash Author’s Note Over the past few weeks we’ve talked about the dollars saved by building in‑house—how skipping a custom web‑app quote, avoiding a six‑figure SaaS renewal, or shipping a Power BI fix in days instead of weeks pays real, measurable dividends. We’ve also discussed the value of recognizing the people doing…
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Designing for Trust: A Blueprint for the Organizations Worth Building
Designing for Trust: A Blueprint for the Organizations Worth Building Author’s Note If trust were visible, most org charts would look like seismic reports—fissures everywhere. That’s what the last five articles have made plain. We started by tracking where teams falter—authority hoarded instead of shared, incentives that reward performance theater over progress, systems that bury…
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The Cost of Counting the Wrong Things
When the Numbers Lie Open the quarterly dashboard at almost any large company and you’ll see green lights everywhere: tickets closed ahead of schedule, calls answered in under thirty seconds, 120 percent of the sales target achieved. On paper it all looks beautiful—until you talk to the people who live behind the numbers. They describe broken…
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All Good Management Is Logistics
You’ve heard the stories, memorized the quotes. We all have. The battle‑scarred Navy SEAL who now delivers keynotes in a crisp polo shirt. The consultant quoting The Art of War before a slide titled “Market Domination.” The executive coach who hands out The Book of Five Rings like it’s a pocket manual for quarterly planning. Somewhere in the background,…
Abstract Foundations 