Tag: Knowledge management
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The Convenience Trap: Why Borrowed Solutions Build Fragile Companies

Author’s Note Every time I teach someone to automate a daily task — or pitch a simple tool that quietly saves an hour a week — the same question always comes up: “Why should we spend hours or days building something that only saves minutes or hours?” I see the same question through a different…
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The Unmaintainable Future—Or Not

We’ve been automating labor for millennia—but only now can we skip understanding completely. Millwrights in ancient Persia and medieval Europe captured the steady push of wind and water to grind grain and saw lumber—turning the brute labor of entire villages into the quiet arc of a wheel. Coal and steam amplified that leverage; the Industrial…

